Communications Officer

£26,000 + Competitive benefits
10 Dec 2012
28 Dec 2012
NGN Communications Officer
Sian Fletcher
Full Time
Contract Type

Communications Officer


Salary £26,000 + Competitive benefits

The Role:

  • Responsible for logging and responding to media enquiries, actively protecting/promoting the company.
  • Responsible for managing and maintaining the media management system, campaign tracking,, enquiry log etc.
  • Active role in managing the traditional media profile for Northern Gas Networks, escalating issues and devising responses as appropriate.
  • Speaking on behalf of Northern Gas Networks in broadcast interviews and press statements as required.
  • Active role in managing our social media profiles; creating content and monitoring/joining conversations as necessary.
  • Actively manage the corporate website; overseeing updates where necessary.
  • Manage, maintain and build stakeholder relationships, including media contacts, third party providers, councillors, MP’s etc as required.
  • Play an active and independent role during crisis management for all incidents, using influencing and negotiation skills to ensure the reputation of the business is protected and promoted.
  • Actively seek and identify media and PR opportunities to support the core business.
  • Communicate messages internally using identified and established channels.
  • Regular interaction and project management with design and print companies.
  • Act as a brand ambassador, ensuring that branding is consistent.
  • Support on stakeholder engagement and customer experience projects as required
  • Any other ad hoc communications duties as required.

The Person:

  • Minimum of 2-3 years experience of working in a communications based role in a press office, PR function or newsroom.
  • A degree in a communications related subject.
  • Excellent communication skills – both written and verbal.
  • Excellent interpersonal skills, able to influence and engage at all levels.
  • Flexible – able to travel around the geographical area as and when required; and be available to work during incidents.
  • Full driving licence.
  • Ability to work effectively under pressure and to deadline.
  • Experience in delivering effective social media campaigns would be desirable. 

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