Client Services Assistant (6 month part-time paid internship)

South East region
National Minimum Wage
21 Oct 2013
21 Nov 2013
Part Time
Contract Type

Immediate start

An internship opportunity exists within the corporate services team, providing organisational and administrative support for our consultants and clients

Client Services:

The role involves helping our teams to deliver and evaluate their work for clients and maintaining the systems and processes which underpin client care in the business, including:

  • Scanning and saving cuttings and preparing cuttings books
  • Assisting with research such as client and competitor information and media lists
  • Helping to maintain contracts, renewals, proposals and work plan files, and ensuring all documents for clients are produced to agreed templates
  • Helping to refresh the contact database on a regular basis and when new client wins are announced
  • Helping to set up processes as new business wins are announced, and developing and maintaining this system
  • Secretarial Support – including formatting/editing of documents, note-taking/collaboration, meeting arrangements, travel and accommodation organisation, IT support and general displays, along with client focused secretarial work such as case study and press release distribution, mail-outs
  • Supporting event organisation – including sourcing venues, sending invitations, collating contacts and distributing information
  • Supporting client presentations and meetings – preparation of documents and presentation material
  • Booking interviews, maintaining databases, obtaining contact info for reputation audits
  • Magazine and newspaper filing

Corporate Services:

In addition the intern will contribute to general company administration, including:

  • Directing phone calls, organising meeting rooms, sorting post and dealing with visitors
  • Helping to plan team meetings and diary management
  • Subscriptions – ordering and monitoring

Skills and personal qualities:

  • Good IT skills (Outlook, Word, Excel, PowerPoint, Access)
  • Strong organisation and priority management skills
  • Good communications skills
  • Ability to work as part of a team as well as independently
  • Able to work to deadlines and highlight potential problems
  • Strong attention to detail and accuracy
  • Reliable
  • Proactive
  • Previous work experience in an administration role

Hours: 15 hrs per week, 2 days

Please email cv to Helen Watt –