Communications Manager

Newcastle upon Tyne
Agenda for Change Band 7 - £30,764 - £40,558
09 Apr 2014
23 Apr 2014
Full Time
Contract Type

Communications Manager

Full Time - Permanent

Based at Ambulance Headquarters

Salary: £30,764 - ££40,558 (Agenda for Change Band 7)

We are a small, busy team in the North East Ambulance Service responsible for communicating with patients, staff, national and local media, local authorities and other NHS organisations; maintaining and updating the website and intranet, handling media calls on a 24/7 rota, supporting our growing social media presence and providing information for MPs and Ministers.

You will be responsible for the development and delivery of external and internal communications strategies for the Trust, building and maintaining relationships with our stakeholders and Foundation Trust members.

The successful candidate will have an understanding of the reputational risks to the organisation in each geographic/service area and where relationships with stakeholders can be strengthened, thereby ensuring we have a joined up approach to external communications.

You will be responsible for managing and protecting the reputation of NEAS, proactively identifying opportunities to positively promote and increase stakeholder awareness of, and confidence in, the Trust. You will take a lead in improving our internal communications; successfully organise and manage communications campaigns; and provide leadership to your team to ensure the effective provision of the service they provide and to champion change in the organisation.

We are looking for an exceptional candidate with a highly specialist communications knowledge, underpinned by theory and experience; experience dealing with the media on sensitive and complex issues; and having  a knowledge and understanding of working in complex environments and evidence of ability to influence at a senior level.

It is essential that candidates are willing to attend meetings out of working hours and must be qualified to drive.

In addition you are expected to be educated to degree level or have an equivalent qualification or experience including a qualification or experience in communication/public relations field to postgraduate or master’s level or equivalent.

For further information or an informal discussion please contact:

Mark Cotton, Assistant Director of Communications & Engagement at

Please visit to apply.

The Trust is working towards equal opportunities and having a workforce which represents the diversity of the people we serve. We welcome applications from all sections of the community irrespective of people’s gender, marital status, disability, race, nationality, sexual orientation, religious belief, or age.

The Trust has policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including a guaranteed interview and consideration of reasonable adjustments for people who have a disability.

The value we place on our employees is reflected in our commitment to improving their working lives by offering flexible working opportunities and other employee friendly practices.

We have successfully implemented ‘Agenda for Change’, introducing national pay and conditions of service for NHS employees.

Closing date for receipt of application is Wednesday 23rd April 2014