Account Director/Associate Partner

Location
London (Central), London (Greater)
Salary
Salary to be discussed + great benefits.
Posted
03 Apr 2018
Closes
27 Apr 2018
Ref
Newgate Engage Account Director
Function
Account Director
Hours
Full Time
Contract Type
Permanent

The key role of the AD is to run a portfolio of client accounts, overseeing the delivery and leading the strategic thinking; to be a major part of identifying and converting new business.

Key tasks will include:

ACCOUNT DIRECTION

  • Take a brief from a client/prospect, identify their objectives and then design a political, community and media strategy to achieve those objectives.
  • Draft fee proposals that define a programme of activity, ensuring that value for money is delivered to the client, profitability is maintained for the company and a successful outcome is achieved.
  • Manage the implementation of projects to deadlines and budgets in order to win planning permission for clients.
  • Oversee day-to-day budget management, including monitoring of over/under-servicing, and monthly billing for client work. Help to maintain an accurate forecast and have an understanding of management accounts.
  • Take responsibility for a portfolio of projects and the team working on them, ensuring that a high quality of service is maintained. Continually review projects, including with the client, and make changes where required in order to maintain the best prospects of achieving objectives.
  • Provide strategic thinking on all projects and be prepared to lead on day-to-day client servicing when required, able to act upon client requests and to give robust advice with confidence.
  • Initiate regular client reviews to ensure that the work being delivered is to clients’ expectations.
  • Be a calm influence that exudes confidence in even the trickiest of situations.
  • Have a keen understanding of planning trends and be an authoritative source of information on national/local government policy as it impacts your clients
  • Maintain good relationships with clients, identifying opportunities to grow business not just for your team but across the wider agency

TEAM LEADERSHIP

  • Delegate tasks amongst the team in the most appropriate fashion in order to deliver projects and develop the skills of the team
  • Understand the team’s ambitions and motivations to help them develop their skills and careers. Ensure that mentoring is in place across the team.
  • Take an active role in recruitment and conduct staff performance appraisals, set objectives and monitor performance
  • Liaise with Associate Directors, Directors and other Account Directors to ensure work and resources are appropriately distributed

MEDIA ENGAGEMENT

  • Ability to draft and distribute press releases to targeted media
  • Read relevant trade press
  • Identify story opportunities for clients, and flag these to the client with recommendations
  • Understand different methods of media, including online and social

NEW BUSINESS

  • Work, both individually and with the wider team, to identify new business opportunities and devise and implement strategies/campaigns to target potential clients
  • Draft and deliver presentations for new business using PowerPoint and other mediums
  • Cross-sell services, where relevant, to clients with the aim of growing the scope of work and the fee and demonstrating the integrated nature of Newgate’s service and offering
  • Engage in networking to develop contacts and identify opportunities

PERSONAL DEVELOPMENT

  • Identify areas for development and actively seek opportunities to learn and grow in the role.
  • Manage the work of Consultants and Associates on the relevant account teams
  • Mentor Consultants and Associates, flagging any work issues or problems with your senior team members
  • Contribute to thought leadership, including blogs, speaking at conferences, etc.

SOCIAL & DIGITAL MEDIA

  • Demonstrate an awareness of key social media platforms and how they can be used for consultation and engagement
  • Advise clients and prospects on best practice when using social media

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