CRM Manager

Employer
Premier Resourcing UK
Location
Hertfordshire
Closing date
8 Oct 2021

View more

Discipline
Insight & Strategy
Seniority
Manager / Mid-Management
Sector
Education
Business Type
In-house
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Job Details

The Role

We have partnered with a well-renowned Higher education provider to support  them in finding and experienced and strategically focused CRM Manager to join their Marketing and Insights team.

Reporting into the head of CRM and insight and playing an integral role within the marketing and communications department, your main focus will be on customer experience throughout the customer journey from prospective applicant to alumni with the objective of improving conversion, retention and engagement.

Your new role will allow you to take full ownership over strategic delivery and innovative implement of the salesforce CRM system, spearheading the process and training the wider team to ensure it is executed smoothly and efficiently.

You will be responsible for the day to day management of the CRM team and identify opportunities to improve operational efficiency and promote use of the most effective technology within the Salesforce system, reviewing interfaces and APIs and providing guidance on the correct procedures and processes to follow.

Key Skills;

    You must have proven CRM management experience and in implementing CRM strategic programmes, ideally within a marketing or sales context. Experience in building and developing CRM infrastructure within Salesforce is essential An understanding and knowledge of Higher Education and how CRM plays a role in the student journey Line management experience within a small team is required. You must have demonstrably excellent written and oral communications skills You must have a minimum of A-levels or have equivalent relevant experience in addition to an undergraduate degree or equivalent.
If this sounds like you we would love to hear from you!

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Company

Premier Resourcing UK is a boutique recruitment consultancy specialising in PR, public affairs, internal comms and marketing communications. We offer the highest standard of permanent, interim and freelance recruitment services to clients and candidates from junior to board level across the communications landscape.

We pride ourselves on helping some of the most talented PR and Communications professionals find their dream jobs.

Our core values 

• We love what we do and are passionate about providing an honest and integral service
• We respond to innovation in the market and harness the latest technology to ensure your requirements are met
• We have 'the knowledge' - it's our job to keep abreast of the latest news and developments within the communications industry, so we can advise you on the best possible opportunities in the market place
• We aim to exceed expectations in everything we do!

Find Us
Website:
Telephone
0203 9841080
Location
48 Charlotte Street
Fitzrovia
London
W1T 2NS
United Kingdom
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