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PR Account Manager - Account Director levels

London (Chancery Lane)
Competitive Salary
Closing date
29 May 2022
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Job Details

Working pattern: Full time, hybrid working (3 days in, 2 from home)

About Us

We’re Grayling UK, a multi award-winning PR & Communications agency that truly creates advantage for our clients. We care passionately about our people too and we’re the proud winner of PR Week’s ‘Best Place to Work’ award. From public affairs to consumer PR, crisis management and everything in between, we help clients across the UK and around the world to build their brand, implement effective comms strategies and engage with their audiences better than ever before.

We’re a sociable bunch and life at Grayling will offer you a whole host of benefits including 4pm Friday finishes, hybrid working, regular training workshops and regular socials – not to mention the opportunity to work across award winning global campaigns! We’re growing fast, winning pitches and looking for the best talent to join us!

Purpose of role

We are looking for excellent communicators, team players, creative thinkers and naturally curious individuals to join our award-winning Corporate and B2B PR team. Due to a really successful start to the year, we’re on a recruitment drive and we’re looking to recruit at Account Manager, Senior Account Manager and Account Director levels. Based in Central London, you would be working across a variety of sectors including technology, healthcare, consumer brands, professional and financial services, public sector and community engagement. 

These are true generalist roles and you’ll be responsible for managing the delivery of effective and creative PR solutions which delight our clients. You’ll be fully adept at building strong relationships with the media along with being a skilled people manager. You’ll also be exposed to working on pitches and developing new business opportunities. 


  • Utilise knowledge of traditional and digital media to maximise PR opportunities, promoting the range of PR services available to clients, managing and supporting more junior team members in the delivery of their roles
  • Interpret and respond to client briefs and develop effective communication strategies using media expertise, creativity tools and data driven insights, resulting in creative solutions for our clients
  • Contribute to crisis management plans and provide support to senior consultants
  • Create news stories and build media relationships that will deliver coverage
  • Contribute to new business activities
  • Monitor the media landscape for new opportunities to sell in additional Grayling products and services to clients to enhance revenue and profitability
  • Connect with colleagues from across the global Grayling network, leveraging opportunities to work together to enhance professional development and learning
  • Manage and develop junior staff, resolving or escalating issues promptly and fairly, and celebrating achievements!
  • Develop your personal network of internal and external industry contacts, identifying new business opportunities
  • Act as the primary contact to clients, continually fostering relationships and becoming an invaluable support
  • Manage multiple projects from conception to completion, by anticipating challenges and ensuring that campaigns are delivered on time and on budget
  • Resolve any client issues that arise, escalating as appropriate and recommending best approach to senior account lead

About you

  • Proven PR (ideally agency experience) in the corporate comms space
  • Strong understanding of both traditional and digital public relations
  • Curious – a desire to learn, improve, apply new knowledge and develop self
  • Excellent grasp of clients’ marketplaces, audiences and routes to market
  • Excellent written and verbal communication skills
  • Creative thinker and problem solver
  • Commercially aware and decisive
  • Confident networker
  • Organised with excellent time management skills
  • Supportive, inspiring and motivational team player
  • Personal drive and passion for the industry
  • Self-aware and able to adapt personal style and approach to clients and team
  • Ability to assimilate information quickly and recommend a practical response
  • Sharp business and PR acumen to quickly determine short- and long-term priorities for self and junior team members to ensure all client needs are met
  • Experienced in managing and working on a diverse range of accounts

Our promises to you

  • A creative working environment (in a newly refurbished space)
  • An incredibly positive and supportive work culture driven purely by our values (curious, committed & connected).
  • Regular team socials and early finish Fridays.
  • An abundance of personal development opportunities, with courses ranging from writing, resilience, creativity and more!
  • Flexible & hybrid working arrangements.
  • 25 days’ holiday, increasing by one day every year up to 30 days.
  • New business and employee referral bonuses.
  • Cycle to work scheme
  • PRCA membership
  • Health & wellbeing programmes 

At Grayling, we recognise that to deliver the best work for our clients, we need a diverse range of perspectives and experiences. As an equal opportunities employer, we are committed to ensuring best practice approaches to a diverse and inclusive recruitment process and encourage applications from people of all backgrounds. 


Grayling is the UK’s best-connected communications agency. With nine offices across the UK and multiple offices around the world, we create advantage for our clients through insight-led campaigns that deliver tangible results.

We pride ourselves on our collaboration, our support for one another, our ability to learn from each other and our commitment to quality. We work hard but foster a culture where everyone can fulfil their potential, share ideas, learn new skills and enjoy their work.

Our teams’ skills are broad, ranging from consumer communications, corporate reputation and political engagement to design, digital and social media. And our culture is friendly, diverse and inclusive – we’re proud to be one of PRWeek’s ‘Best Places to Work’.

We work hard and we play hard, with team socials and benefits including 4pm Friday finishes, regular training workshops, a company pension scheme and discounted gym membership. And we’re growing fast, winning pitches and looking for the best talent to join us.  

Find Us
Holborn Gate
26 Southampton Buildings
United Kingdom
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