Project & Account Management: SAM/AD level - creative agency

NEW Project & Account Management role at Senior Account Manger/Account Director level in a hugely creative communications agency. 

Our client is looking for someone who is commercially minded and structured in nature, you need to be adept at managing a variety of stakeholders (internal and external) and clients across the agency.

Salary: £40,000-£50,000 + benefits. This will depend on level/experience so we can discuss, if keen. 

If you feel you have the required skills, please email your CV to [email protected] to find out more. 

Role purpose:

• You will be the day-to-day contact for clients within the agency. You will manage and oversee your respective teams to ensure campaigns are delivered and service level agreements are met. You will also lead and manage your junior team, facilitating an environment for your team to excel and being an escalation point for any concerns they may have.
   
• This role is crucial to ensure that accounts are using current best practices and client expectations are managed. This role sits in the Account Management team and is pivotal in creating a cohesive agency offering; a 360 understanding of marketing, and how the different services they offer fit together, is essential.

Key Duties and Responsibilities:

• Become a trusted day-to-day key contact for clients, managing new accounts along with existing ones;
• Maintain an understanding of overall client health (in the context of their work with the agency and as a whole) and escalate any concerns in a timely manner;
• Bring together your team of specialists to create and implement successful marketing campaigns that are aligned with client’s business objectives, providing a clear ROI as well as overall account development;
• Direct campaigns and provide counsel to clients as well as the wider team, ensuring work is delivered on time within the agreed scope of work;
• Produce quarterly reporting for clients that demonstrates the success of a campaign and any insights to take forward;
• Work with the specialists in your team to proactively take new ideas or industry trends to clients on an adhoc basis;
• Understand the full marketing mix and how different disciplines fit together, providing counsel to clients, and working alongside the wider team as necessary;
• Coach the junior team, within account work, on best practice and ways of working.