Account Director (Luxury Hotels)

Account Director (Luxury Hotels)

Are you an experienced Senior Account Manager or newly promoted Account Director with a passion for luxury hotels? If so, read on…

This is an independent lifestyle communications agency specialising in travel, food, drink and hospitality.  They partner with reputable and premium brands to deliver creative, commercially focused and ground-breaking campaigns through insights-driven PR and digital marketing services. 

Account Director 

AsAccount Directors you will oversee and lead client accounts and support the new business function.

You are connected, mature, knowledgeable and confident operators with a thorough understanding of the required financial, strategic, media and communication skills.  You are fully in control of client relationships, overseeing delivery of client work within budget; you are fully up to speed on the communications mechanics available to deliver agreed outcomes for variety of client Scopes of Work. 

Senior Account Directors drive profitable implementation of strategies and activities agreed with clients - in consultation with Senior Management and agency Directors - ensuring that programmes and objectives are being met, and delivering customer delight.  You are responsible for maintaining senior level client relationships and ensuring the longevity of profitable accounts. 

In supporting agency revenue growth Senior Account Directors play a key part in the overall business development mission and lead in proactive and reactive lead generation, management and response development.  

Competencies required 

• UK industry perspective within our clients’ industries
• Senior level understanding all  of  clients’ business and commercial objectives and how our communications strategies positively affect business success outcomes
• Strategic & lateral thinking
• Team leadership
• Business & financial acumen
• Client fees and budgetary planning and management 
• Negotiation skills
• Market awareness
• Strategic business management 
• Ownership of personal portfolio P & L (fee income v team costs) 
• Change management (eg reducing over servicing through team) 
• Business development (current client growth and new business)
• New business development and networking skills
• Connected through industry sector – business, media, influencers
• Delivers ‘customer delight’ to clients ~ within budget 
• Innovates with new ideas/creativity – in line with digital innovation / focus
• Results orientated – outcomes v output
• Campaign led, story-telling approach to client work
• Decision making/judgement  Influencing skills – internal and external
• Knowledge sharing across the agency  
• Planning skills 
• Presentation skills
• Resource management 

Please email me with an updated CV immediately if you or anyone you know is suitable for this role

Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities.